Privacy Policy

This Privacy Policy explains how Samir LLC ("Samir LLC", "we", "us") collects, uses and protects personal information when you visit this website or contact us about our software development services.

Information we collect

We collect only the information you choose to give us:

• Contact form: your name, email address, subject and message.
• Quote requests: your name and email address, and optionally your company name, phone number and country, together with the project details you provide and any file you choose to attach.
• Emails and other messages you send us, and the information in them.

When you submit a form, we also record your IP address, browser type and the time of submission. We use this only to protect our forms against spam and abuse.

We never ask for payment card or bank details through this website.

How we use your information

We use your information to:

• reply to your message or quote request;
• discuss your project and prepare a quotation;
• manage our business relationship with you if you become a client;
• protect this website and its forms against spam and misuse;
• meet our legal, tax and accounting obligations.

We do not sell or rent your personal information, and we do not use it for advertising.

Cookies and tracking

If you accept cookies in our cookie notice, we use Google Analytics to understand how visitors use this website, such as which pages are viewed and how visitors arrive here. Google Analytics sets its own cookies, and Google processes this data under its own privacy policy. If you decline, Google Analytics does not load. Our own essential cookies are used only to keep authorized staff signed in to the website's administration area. We do not use advertising cookies. When you accept or decline our cookie notice, your browser remembers that choice in its local storage so the notice is not shown again; you can clear it at any time in your browser settings. If you choose to start a live chat on this website, the chat is provided by a third-party chat service, which loads only after you accept cookies and then sets its own cookies. Videos on this website are embedded from YouTube in privacy-enhanced mode and load only when you press play; YouTube may then set cookies and process data under its own privacy policy. If any of this changes, we will update this policy first.

Sharing your information

We share personal information only with service providers that help us run our business, and only as needed for them to provide their services to us. These are our website hosting provider, which stores the website and the information submitted through it, our email service provider, which delivers form notifications and our emails, and Google, which provides website analytics if you accept cookies. They may only use your information to provide those services.

If you contact us through WhatsApp, book a meeting through our scheduling page, or use our live chat, your messages and details are handled by that service (for example WhatsApp, the scheduling tool or the chat provider) under its own privacy policy, as well as by us under this policy.

We may also disclose information if required by law, or to protect our rights, our clients or the public.

How long we keep your information

• Inquiries and quote requests that do not lead to a project are deleted 12 months after we receive them.
• If you become a client, we keep project and billing records for 7 years to meet tax and accounting requirements.

Your rights and choices

You may ask us to access, correct or delete the personal information we hold about you. Depending on where you live, you may have additional rights under applicable privacy laws, including US state privacy laws such as California's CCPA/CPRA where they apply. To make a request, use the details on our Contact page. We will respond as required by applicable law and will not treat you differently for exercising your rights.

Security

We protect personal information with encrypted connections (HTTPS), access limited to authorized staff, and secure storage for uploaded files. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

International visitors

Samir LLC is based in the United States. If you contact us from another country, your information will be processed in the United States and in the countries where our service providers operate.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it last changed.

Contact us

For questions about this policy or your personal information, please use the details on our Contact page.

[email protected] | 01842709014 | 30 N GOULD ST #51848 SHERIDAN, SHERIDAN COUNTY WYOMING 82801